EMOTIONAL INTELLIGENCE
AT THE WORKPLACE
-Aristotle, The Nichomachean Ethics-
Do emotions in the workplace matter? What role should emotions play at work? Can you be too emotional? Does it matter? The rules for work are changing. We're being judged by a new yardstick: not just by how smart we are, or by our training and expertise, but also by how well we handle ourselves and each other.
Fees: Only RM1,800.00 per participant.Fully HRDF Claimable!
Get your seat early! Class size limited to 18 persons max.
Call now for special group packages for 3 and more people!
There now is a considerable body of research suggesting that a person's ability to perceive, identify, and manage emotion provides the basis for the kinds of social and emotional competences that are important for success in almost any job. Furthermore, as the pace of change increases and the world of work make ever greater demands on a person's cognitive, emotional, and physical resources, this particular set of abilities will become increasingly important. More and more companies are seeing that encouraging emotional intelligence skills is a vital component of any organization's management philosophy.
We have long been taught that emotions should be felt and expressed in carefully controlled ways, and then only in certain environments and at certain times. This is especially true when at work, particularly when managing others. It is considered terribly unprofessional to express emotions while on the job, and many of us believe that our biggest mistakes and regrets are due to our reactions at those times when our emotions get the better of us.
Groundbreaking brain and behavioral research since the 1990's reveal that IQ, advanced degrees or technical expertise are not the most important skills that distinguish star performers in every field. The research demonstrates that emotional intelligence is the single most important factor in performance excellence. The emotion centers of the brain are an integral part of what it means to think, reason, and to be intelligent. Emotions are not just important, but absolutely necessary for us to make good decisions, take action to solve problems, cope with change, and succeed. We all possess the potential to improve our emotional intelligence – at any stage of our career.
Wouldn't you want to know how to release your potential to improve your emotional intelligence and enhance your career?
In the course of the 2-day workshop, "mysatori® Emotional Intelligence at the Workplace," you will discover the emotional competences that contribute to performance excellence and success. You will learn how to develop these emotional capabilities to enhance your workplace relationships, your personal effectiveness and your general well-being in health and other areas of your lives. This program is an integration of the work in emotional intelligence by Daniel Goleman, Peter Salovey, David Caruso and Dr Michael Hall (emotional intelligence from the Neuro-Semantics perspective). The program is exercise-driven and class size is limited to ensure personal supervision during real-time live exercises.
-Abraham Maslow-
LEARNING OBJECTIVES
At the end of the program, participants should be able to:- Understand the emotional competence framework and how they contribute to performance excellence at the workplaceIdentify and recognize the emotions in themselves and in others and to convey and express their emotions accurately to others in order to communicate effectively.
- Use their emotions to influence their thinking and match them to their tasks.
- Understand emotions and their underlying causes and respond effectively to changing situations at the workplace.
- Manage their emotions to integrate both feelings and thinking for effective decision making.
WHAT YOU WILL LEARN
Module 1: Understanding the source and anatomy of emotions
Module 2: Exploring the Emotional Competence framework and reviewing emotional competence measurements
Module 3: Discovering self awareness; knowing one's internal states, preferences, resources and intuitions
Module 4: Exercising self regulation; managing one's internal states, impulses and resources
Module 5: Driving self motivation; emotional tendencies that guide or facilitate reaching goals
Module 6: Extending empathy and connecting with others; awareness of others' feelings, needs and concerns
Module 7: Using social skills effectively; adeptness at inducing desirable responses in others
Module 8: Integrating your knowledge and skills
YOUR CERTIFIED NEURO-SEMANTICS
TRAINER & NLP MASTER COACH
ANTHONY
PINTO, B.E. (Hons), MBA
Click here
to view Mr Anthony Pinto Certificate.
For HRDF claims, you can quote Mr Anthony Pinto’s HRDF Certificate No:
TTT/1289